Privacy Policy
At Flightpath Charter Airways Inc. (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information across our global operations, including our website (flightpathair.com) and our specialized charter and aircraft management services.
1. Summary of Key Points
What we collect
We collect identifiers (names, contact info), travel documentation (passports/IDs), and digital activity (cookies/IP addresses).
Sensitive Data
We process sensitive data only when necessary for international flight manifests and border security (e.g., citizenship and
passport details).
International Transfers
Data may be processed in Canada or the United States to facilitate cross-border travel and operations.
Your Rights
Depending on your location (Ontario, Florida, California, etc.), you have the right to access, delete, or correct your data.
2. What Information Do We Collect?
A. Information You Disclose to Us
We collect personal information that you voluntarily provide when requesting a quote, booking a flight, or engaging in aircraft management.
- Personal Identifiers: Name, phone number, email address, and mailing address.
- Travel Documentation: Passport numbers, dates of birth, and citizenship (required for TSA/CBSA manifests).
- Financial Data: Payment details and billing information for charter services.
B. Information Collected Automatically
When you visit our website, we automatically collect technical data:
- Log and Usage Data: IP addresses, browser type, and device characteristics.
- Tracking Technologies: We use cookies, pixels (including LinkedIn and Google Analytics), and web beacons to understand how you interact with our marketing and "Empty Leg" listings.
3. How Do We Process Your Information?
We process your information under the following legal bases:
- Contractual Necessity: To execute your flight missions and manage your aircraft.
- Legal Obligation: To comply with FAA, Transport Canada, and international border security laws.
- Legitimate Interests: To improve our services, maintain the security of our hangar facilities, and measure the effectiveness of our digital marketing.
- Consent: For marketing communications, such as Empty Leg alerts.
4. When and With Whom Do We Share Data?
We do not sell your personal information. We share data only with:
- Service Providers: FBOs, catering companies, and ground transportation partners.
- Regulatory Bodies: Border protection agencies (CBP/CBSA) and aviation authorities (TSA) as required by law.
- Business Partners: Vetted partner operators when sourcing aircraft outside our direct fleet.
5. International Transfers
As a North American provider with bases in Canada and the United States, your data may be transferred across borders. We ensure that all transfers comply with applicable laws and that your data receives an equivalent level of protection regardless of the jurisdiction.
6. Data Retention and Security
- Retention: We retain data only as long as necessary for flight operations, tax compliance, or as required by aviation safety regulations.
- Security: We employ industry-standard technical and organizational measures (including encrypted storage and secure SharePoint environments) to protect your information. However, no digital system is 100% secure; we encourage secure communication for sensitive documents.
7. Your Privacy Rights
Depending on where you reside, you may have the following rights:
- Access & Portability: Request a copy of the data we hold about you.
- Correction/Rectification: Update inaccurate information.
- Deletion ("Right to be Forgotten"): Request that we purge your personal data, subject to legal record-keeping requirements.
- Opt-Out: Unsubscribe from marketing or manage cookie preferences at any time.
8. Regional Disclosures
Canada (PIPEDA & Provincial Laws)
We comply with the Personal Information Protection and Electronic Documents Act. For inquiries, please contact our Privacy Officer (details below).
United States — Florida
In accordance with the Florida Digital Bill of Rights, we disclose our use of tracking for targeted advertising.
United States — California (CCPA/CPRA)
We provide California residents the right to opt-out of the "sharing" of data for cross-contextual advertising (via our cookie banner).
9. Contact Us
260 Holiday Inn Drive, Unit 34
Cambridge, ON N3C 4E8
1-866-640-9712
info@flightpathair.com